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KRIS CREATIVES · DAYDREAM

A little help,
when you need it.

Find help with reminders below, or tell us what happened so we can review your request.

Notifications help

Receive reminders for your daily schedule, even when the planner is closed. Enable push reminders separately on each device or browser you use.

Enable reminders and send a test
  1. Sign in to Daydream. If the sidebar is hidden, select Show planner studio.
  2. Open Push reminders and select Enable on this device. Allow notifications when your browser asks.
  3. Select Send test notification and check your device’s notifications. Wait at least one minute before sending another test.
  4. Choose your date in Daily, add an item with a time under My Schedule, then check Notify me. Choose At scheduled time or how many minutes before to be reminded.
  5. Wait for cloud saving to finish before closing the planner. The server uses your saved online schedule.

To check a scheduled reminder, add an item five minutes from now, choose At scheduled time, let it save online, and close the planner tab.

Turn reminders off

Open Planner studio → Push reminders → Turn off on this device to stop push reminders in that browser. Repeat on other devices if you enabled them there.

To stop reminders for a particular date, uncheck Notify me in that day’s My Schedule and wait for cloud saving. You can also block Daydream notifications in your browser’s site permissions.

A reminder did not arrive
  • Check that push reminders are enabled on this device, then send a test notification.
  • Allow notifications for Daydream in your browser and for your browser or installed planner app in your device settings. Check Do Not Disturb or Focus mode and your notification centre.
  • Check the schedule date, time, reminder lead time and Notify me setting. Save the schedule online before the reminder is due; resolve any sync error first.
  • Check your internet connection. Battery-saving settings, a sleeping device, or a fully quit browser may delay or prevent alerts. Behaviour varies by device and browser.
  • Check the timezone shown under Push reminders. If you travel or change your device’s timezone, turn reminders off and enable them again to update it.
  • On iPhone or iPad, use iOS or iPadOS 16.4 or later, add Daydream to your Home Screen, and open it from that icon before enabling notifications. Apple’s Home Screen notification guide.

Reminders may arrive late or be missed; exact delivery is not guaranteed. After changing settings, test again with a new future schedule item.

If it still fails, email krisscreativess@gmail.com with your device, browser, expected reminder time and timezone, and any displayed error code. A screenshot helps; hide private schedule details and never send passwords or payment card details.

What appears in a notification?

Push alerts show a general reminder and the scheduled time. Your task title and notes are not included. Open the planner to read your schedule. See our Privacy Policy for information about notification delivery.

Read our refund policy

Daydream Premium is a one-time purchase of US$10. Please try the free planner and view the design previews before purchasing.

Contact krisscreativess@gmail.com or use this form to request a refund if:

We generally do not offer refunds for changing your mind or no longer needing the planner.

Include your payment transaction ID and a short description of the problem. Never send your password or card details.

A full refund of your Premium purchase removes Premium access. Your saved planner notes remain available. Refunding a duplicate charge will not remove access covered by your original valid payment.

This policy does not limit any rights you have under applicable law.

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